MBA Software Support & Services

Telephone: 800-431-1416
Fax: 612-825-3245
Email: sales@mbasoft.com
Email: support@mbasoft.com

Silver Support Plan
Unlimited 800# Phone Support
Unlimited Email Support

Gold Support Plan

Priority Unlimited 800# Phone Support*

Priority Unlimited Email Support

20% discount on Custom Programming

20% discount on all Training sessions

Customer portal username and password

* The Gold Plan includes a “first call response model” that entitles the Customer to a live voice on the first call over 90% of the time!

Software Customization

MBA is one of only a few developers of accounting software offering the personalized service of custom programming. All of MBA’s accounting modules can be tailored to fit the special needs of your business. Since 1979, many of our customers have taken advantage of specialized software created for the unique needs of their business. The responsibility for doing your custom tailoring is ours. If it’s not right, we will work until it is and support the modification like a true partner should.

Data Conversion Services

MBA’s technical staff is available immediately to assist you in performing data conversions from an older version of our software, as well as from another accounting software package.

Training

MBA’s Professional Services department is available for online training or onsite, on premise training. A thorough and informative overview of each module is usually accomplished in 45-60 minutes per module and there is no limit to the amount of trainees in attendance. MBA also offers installation services, however, because the Series 3 software is very easy to install and the documentation is very user friendly and concise, it is rare that installation services would be required.